With the linen management industry becoming more competitive, optimising linen utilisation tracking can help you develop a competitive advantage that would see your current clients remain loyal and new ones knock on your door. This is because utilisation tracking, when done properly, can be incredibly useful in delivering high-quality customer service, which includes delivering high-quality linen on time and providing useful insight on linen lifespan. Put simply, you will have more linen available to service your customer needs.
Surprisingly, most industrial linen companies do not prioritise linen utilisation tracking, meaning they are missing out on opportunities to improve customer service and satisfaction. However, by investing in the right solutions, you can easily optimise and track your linen utilisation to give you better insight into linen lifespan and peace of mind that more of your linen stocks are available to service customer needs.
Compelling reasons to optimise linen utilisation tracking
Putting a special focus on tracking linen can lead to several benefits that can maximise ROI on your services. Here are some of the benefits.
Optimise linen use
The use of linen inevitably leads to wear and tear, which is unavoidable. However, by optimising linen utilisation, you can implement sustainable practices to ensure the best use of your linen. Improving utilisation tracking can reveal helpful insights into the status of the linen, such as the number of wash cycles it has been through, which can clue you in on the current status of linen items. Knowing the current status would allow you to be more proactive in your approach to linen maintenance and management, which prolongs their lifespan.
Improving linen utilisation tracking would improve management, which could be critical for improving customer service. Different clients have different needs, meaning they will require their linen at specific times. For example, the medical client will require their linen delivered within a tighter deadline compared to your hospitality clients (though the former would still have a tight schedule to follow). Improving linen utilisation tracking gives you real-time data on the status of linen, which can help you optimise linen management and ensure that your clients get their delivery load on time.
Review management practices
When you optimise textile monitoring, it provides a steady stream of data that can provide useful insight into your management practices. Hence, if there is a change to be made, you can use the linen data as a benchmark for proper linen management practices. This would help you adjust your management practices to ensure that you are delivering linen load on time. Even some of the best-laid plans and processes can fail over time. Having a steady stream of data would allow you to adjust and finetune processes where necessary.
Build better relationships with customers
Consistently tracking linen utilisation can help you improve customer service in the long run. This is because tracking linen utilisation empowers you with the ability to optimise and improve linen service management, ensuring that you can deliver linen on time and on a consistent basis. Furthermore, when you have insight into how linen management works, you can take extra measures to prolong linen lifespan and ensure that clients can deliver high-quality linen on time. With the improvements to internal processes, you can build a better relationship with your clients, which means guaranteed business for you in the long run.
Turn linen tracking into an efficient, productive process
The secret to optimising linen utilisation tracking is to invest in RFID technology. RFID tags that are embedded into garments and linen can collect a steady stream of data that can reveal the current status of your linen. The RFID LaundryChip contains valuable information that provides accurate wash count records and predicts end-of-life dates. This information would lead to several improvements, such as better visibility into inventories, which would help you manage linen and optimise scheduling to avoid delays and prevent any lost or stolen items.
Furthermore, using RFID technology can help you create long-lasting improvements in your technology. For example, you can reduce manual handling, increase hygiene levels and improve infection control while preventing lost and stolen items. This can help you improve linen management and ensure that you can deliver high-quality linen on time to your clients. Having this option would enable you to optimise your practices to reduce operating costs and improve productivity while eliminating any flaws that would have led to disruptions in production.
Making all these substantial improvements would help you build a better relationship with clients who require partners who can deliver on time consistently.